Reading Usable Help
@UsableHelp on Twitter
Gordon R. Meyer
Adobe's Elemental Help
CreativePro provides a great overview of Adobe Photoshop Elements. George Penston covers the usual stuff about a product, and actually spends a good deal of time appreciating the help system. (What was that I was saying about reviewer's never noticing or providing useful feedback? Kudos, Mr. Penston.)
Apparently, one of the best things is the way help is integrated into the application -- useful proactive error messages, hints that appear as you're using tools, and tips in dialogs that explain options and suggest options. Integrating help and the user interface is a great idea, and I'm eager to examine Adobe's approach. It appears they've really done some good things.