Reading Usable Help
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Gordon R. Meyer
The novelty of actually reading the manual
The Internet is awash in advice about how to increase your productivity, but there's one tip that is such common sense it is often left unsaid. Namely, read a product's manual. Even if you've been using a product for a while, and consider yourself an experienced user, there is likely still something to learn by skimming the doc. That's the premise of Victor Agreda, Jr's Productivity Tip.
Agreda links to The Manual--And Why We Don't Read It, and it's also worth perusing. Gary Hoffman argues that manuals are too often written for "blithering idiots" and, he says, learning how to do something would spoil the fun of figuring out how to do it yourself.