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Special Reports
Reading Usable Help
@UsableHelp on Twitter
Gordon R. Meyer
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Grammar Girl's Quick and Dirty Tips for Better Writing
Gamifying Help
Getting Smart's Badges Will Be Big predicts that achievement awards are the Next Big Thing for learning.
As noted in Read the Help, Increase Your Score, giving positive reinforcement for reading the documentation might encourage users to at least open an app's Help.
Posted: April 1, 2012 link to this item, Tweet this item, respond to this item