Web 2.0 and humor

Nick Bradbury writes Funny Error Pages Suck and explains how misplaced humor can serve to upset customers.

No, it's not funny when a site you're relying on to do your job or communicate with others goes down. I don't know about you, but I wouldn't want my operating system, word processor, or development tool to tell me jokes when they crash.

For other perspectives on the use of humor in documentation and onscreen messages see: A Funny Manual that Works and Click, Drag, Smile.

Thanks to Brent Simmons for the link.

Posted: January 25, 2008 link to this item, Tweet this item, respond to this item