An Apple Help Case Study

Matt Neuburg, in Creating Online Help with Tinderbox discusses his techniques for authoring an Apple Help-based system. He provides details about a navigational structure he feels is appropriate for onscreen Help, describes the usability problems encountered with narrative-based documentation, and outlines how the Help was authored using Tinderbox. (This website is also authored with Tinderbox, by the way.)

Posted: April 3, 2004 link to this item, Tweet this item, respond to this item